Assisted Bin Collection Service

City of Ryde offers an assisted bin collection service for residents who cannot move their household bins out for collection due to age, disability or ill health, and do not have anyone to assist.

This is a free assisted City of Ryde service, however, there is an eligibility criteria.

Eligibility criteria

To be eligible for our assisted bin collection service you must meet all three of the below criteria:
  1. A medical certificate must be provided.
  2. Prior to approval, an inspection must be carried out with Council's waste collection contractor to ensure work health and safety regulations are met.
  3. The bins must be easily accessible at street/footpath level and without obstructions.

For more information or to find out if you are eligible please contact Council’s Customer Service Centre on 9952 8222.

Submit a Request Form

If you are eligible, please submit a request for assistance with putting your waste bins out on the kerbside. You can download a request form(PDF, 140KB) or submit an online form below.

Submit the Form

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